FAQ
How long does it take to get get this ring made?
It normally takes 3-5 weeks to create this engagement ring. Having said that, if you are working to a specific deadline, we will pull out all stops to make it happen within the timeframe you are looking for.
Does Monroe Yorke Diamonds provide warranties on their diamonds and jewellery?
We offer a lifetime guarantee on all our jewellery. we guarantee that our products will leave our workshop without damage or any fault in craftsmanship.
How can I be assured that the diamond I have chosen and paid for will be the one I receive?
All of the diamonds that Monroe Yorke Diamonds sell are fully certified by GIA (Gemological Association of America). Each diamond is given either a Diamond Grading Report or Diamond Dossier, which includes the "4Cs" (Cut, Colour, Clarity and Carat Weight) and the identifying characteristics and proportional details of your chosen diamond. The certificate number is also laser inscribed on the girdle of the diamond. In addition all diamond jewellery purchased from Monroe Yorke Diamonds is checked against its certificate, and is accompanied by an independent jewellery valuation certificate. NO extra fee is charged for independent valuations.
How do I figure out her / his ring size?
If she / he wears a ring on her left or right hand ring finger, you can use a pair of vernier callipers (or ruler) to measure the inside diameter of that ring.
We can also send you a plastic ring sizer, please give us a call on 1800 766 567 if you would like us to send you one.
You can also use this ring sizing tool to measure her / his ring size.
Shipping
Fast shipping
Once we complete your ring we will call you to confirm delivery details. After contacting you we will send the parcel within Australia via StarTrack on an overnight service. Outside Australia we will ship via FedEx or DHL
Insured Shipping
Our parcels are fully insured within Australia and Worldwide
Get in touch
You can contact us at any stage of your order. Our friendly customer service team are trained to help you at all stages of your order. You can call us on 1800 766 567 or via our contact form.
GIA Certified
Excellent Cut Diamonds
ATTRACTION LIES IN THE ART OF A THING, AND NO DIAMOND SHOULD BE CREATED WITHOUT ALLURE AT ITS HEART
EXCELLENT CUT DIAMONDS
The diamonds of Monroe Yorke are nothing short of visual masterpieces; meticulously cut & graded to offer you exceptional brightness and sparkle, that is reflective of every emotion that draws you to them.
A RENAISSANCE SET IN DIAMONDS
FINE JEWELLERY MADE IN AUSTRALIA
We offer you an innovative diamond purchase experience that has unrivalled potential for personalisation.